Crisis Intervention

Engagement Centers

With locations in Ypsilanti and Jackson, Engagement Centers are short-term crisis intervention facilities that provide a supervised, supportive setting for individuals with substance use and co-occurring disorders. As an alternative to emergency room care, the Engagement Center is aimed at clients who require observation for safety in an appropriate setting. It is a safe, clean, welcoming environment where clients can stabilize, have a meal, take a shower, and talk to caring staff and volunteers about their situations. The EC staff will work with clients and connect them to treatment and recovery resources in the community.

To get connected to the engagement center, please use the phone numbers below:

Ypsilanti: 734.879.1101
Jackson: 517.513.3955

Recovery Opioid Overdose Team (ROOT)

ROOT is a quick response team (QRT) that connects with individuals who survive an opioid overdose, are rescued with Narcan/naloxone, and are transferred to the emergency department for medical services. Alternatively, survivors may be met within 24-72 hours in their homes or the community by Peer Recovery Coaches and/or Case Managers. ROOT+ assists with recovery and harm reduction services.

Contact Home of New Vision’s Engagement Center to activate ROOT: 734-879-1101

For general inquiries email: